We will process your return request within 48 hours. The refund will be returned to the bank account via the original payment method within 15 days after approval.
summary:
Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, we are unable to provide you with a full refund or exchange.
If your purchased item requires a refund, the item must be unused, in the same condition as the item you received, and in its original packaging.
There are several types of goods that can be exempted from return, but perishable items such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are personal or sanitary, hazardous materials, or flammable liquids or gases.
Refund:
After receiving and checking your return, we will send you an email notifying you that we have received your return. We will also notify you of the approval or rejection of the refund.
If approved, your refund will be processed and automatically returned to your account or original payment method within a certain 15 days.
Refund delay or loss:
If you have not received the refund yet, please double check your bank account first.
Then contact your bank, the refund may take some time to be officially announced. The next step is to contact your bank, as it usually takes some processing time before the refund is posted.
If you have completed all of these but have not yet received a refund, please contact {email address: sales@travelbuddiesgo.com Contact us.
Replacement:
We only replace products with product defects or non-human damage. If you need to replace them with the same or other products, please send an email to[ sales@travelbuddiesgo.com ]
Do you need any help?
For issues related to refunds and returns, please contact us via email【 sales@travelbuddiesgo.com 】Contact us.